FREE SHIPPING WHEN YOU SPEND $175 OR MORE | AFTERPAY AVAILABLE

0

Your Cart is Empty

Shipping and Returns

SHIPPING

We deliver to Australia, New Zealand, the US and the UK. 

For deliveries within Australia, shipping is FREE when you spend $175 or more, otherwise we charge a flat shipping rate of $7.95. We use couriers and Australia Post depending on who can deliver it to you more quickly.

For international deliveries, we use Australia Post International.

Orders are processed and despatched the next business day.

Delivery Timeframes & Costs

Region

Shipping type

Delivery estimate

(International estimate is for major metro areas only)

Cost

(Where package is 500g or less)

Australia

Courier or Express Post

1-2 days

Metro areas

$7.95 or FREE when you spend $175 or more

Express Post

2-3 days

Regional areas

$7.95 or FREE when you spend $175 or more

 

New Zealand

 

Economy

7 bus days

$17.60

Standard

5 bus days

$24.00

Express

3 bus days

$29.55

 

United States

 

Economy

6 bus days

$17.60

Standard

5 bus days

$24.00

Express

4 bus days

$29.55

 

United Kingdom

 

Economy

8 bus day

$27.25

Standard

6 bus days

$33.70

Express

4 bus days

$45.55

Australia

Once your order has been shipped, you will receive an email notification with tracking information either from our courier agent, Shippit, or from Australia Post which will give you a more accurate estimate of when your package will be delivered.

A signature is not required to deliver your parcel but please note that while the driver will do their best to leave your parcel, if they think it unsafe to do so (eg. you live on a busy street or the delivery driver could not access your property), they will not leave it. Your parcel will instead then be delivered either to one of Shippit’s pick up locations (generally this is a nearby newsagency where your parcel will be stored safely and released upon ID being shown), or to your local post office if it's being delivered by Australia Post.

International

All international deliveries are made by Australia Post and once your order has been shipped, you will receive an email notification with tracking information from them. A signature is required to deliver your parcel and if you’re not home a calling card will be left and you will need to arrange for re-delivery.

Please note that international orders may be subject to additional import taxes and duties. In most cases, those duties are charged once the parcel reaches its destination and these may vary widely from country to country. When you make a purchase from Hybernate, you are liable for any additional duties so please take this into account when placing your order. 

RETURNS & EXCHANGES

We want you to be completely happy with your new Hybernate sleepwear. We understand however that sometimes your order might not be what you wanted so we will gladly exchange your item or accept returns where the products are in new, unworn, unwashed condition with tags attached.

If you would like to exchange or return an item, simply email us at hello@hybernate.com within 14 days of receiving your item/s and include your order number, the items you would like to exchange or return and, if it’s a return, the reason for return. We will then issue you with an exchange or returns authorisation with further instructions. After receiving that authorisation, please send your order within 7 days via trackable post or courier service to:

Hybernate Returns
PO Box 246
Bondi Junction NSW 1355
AUSTRALIA 

Once we receive your item/s, we will process your refund back to the original form of payment and notify you when this has been completed. It usually takes 2-5 business days for the bank to process your refund depending on your bank provider. Please note that any shipping charges will not be included in the refund amount.

For exchanges, we will not charge shipping for the new item/s to be sent to you.

If you have any questions about shipping, exchanges or returns, please free to contact us at hello@hybernate.com.

Hybernate size chart

Our sleepwear has been designed to be loose and comfortable for wearing to bed. When you’re selecting your size, choose your regular size, don’t order up for a looser fit as we’ve intentionally included roominess in all our pieces.

Hybernate size

0

1

2

3

4

Other

XS

S

M

L

XL

Aus size

6-8

8-10

10-12

12-14

14-16

US size

2

4

6

8

10

Bust (cm)

82

87

92

97

102

Waist (cm)

63

68

73

78

83

Hip (cm)

89

94

99

104

109

Values given are body measurements, so compare the measurements with your own to select your correct size.

Helpful tips for finding your perfect fit

Tops/Nighties

These are designed to be worn in bed so we’ve made them super comfortable, relaxed and not constrictive. You should order your regular size as we’ve incorporated just the right level of roominess into them.

Elbow length sleeve teecrew neck long sleeve tee and sleeveless tee items are more of a straight cut so if you like that style, choose your usual size here too but for those who want them extra roomy, perhaps size up for those styles.

Short sleeve tee, V-neck long sleeve tee, short sleeve tee nightie These are a little roomier so choose your usual size but if you’re after a slimmer fit/daytime look, size down for these styles.

Bottoms

Our pants are true to size with a particularly slimmer fit through the lower half of the leg. All our pants are intentionally long, so no need to size up if you happen to be very tall. If you’re still unsure of your size and looking for pants which are particularly loose, you should size up – we find many of our customers tend to buy a larger size in the pants than the tops.

Shelf Bra items

The shelf bra top and nightie both have an inner piece (made of pima cotton and 5% elastane to give it some stretch) – this piece “hangs” within the garment and is lovely and lightweight and flexibly contours your bust. The top/nightie itself is a very relaxed fit and is loose fitting. You should order your regular size in a top if your bust size is anywhere between a B-D cup as the shelf bra has allowance for smaller through to larger boobs. If you’re larger than a D cup, we suggest sizing up, and if you’re smaller than a B cup, consider sizing down.

Still need help?

We are here to help you at any time for your sizing requirements as we want you to get it right. Send an email to hello@hybernate.com and tell us your body shape/size/fit preferences and we’ll help you find your perfect fit.

 

x