Privacy policy
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from hybernate.com (the “Site”). This website is operated by Hybernate LLC, and throughout this Privacy Policy, the terms “we”, “us” and “our” refer to Hybernate LLC
SECTION 1 – PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and cookies installed on your device. We also collect information about the pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site. We refer to this as “Device Information”.
We collect Device Information using cookies, log files, and web beacons, tags and pixels that record how you browse the Site.
When you make or attempt to make a purchase, we collect information including your name, billing address, shipping address, payment information, email address, and phone number. We refer to this as “Order Information”
SECTION 2 – HOW WE USE YOUR PERSONAL INFORMATION
We use Order Information to process and fulfil orders, communicate with you, screen for risk or fraud, and provide marketing communications where you have opted in.
We use Device Information to screen for potential risk and fraud, improve and optimise our Site, analyse customer interactions, and assess marketing performance.
SECTION 3 – SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to operate our business and provide our services, including Shopify and Google Analytics.
We may also share your Personal Information to comply with applicable laws, respond to lawful requests, or protect our rights.
SECTION 4 – COOKIES AND TRACKING
We use cookies and similar technologies to operate our Site, improve performance, and deliver personalised content and advertising. You can control cookies through your browser settings, however disabling cookies may affect your experience.
SECTION 5 – BEHAVIOURAL ADVERTISING
We may use your Personal Information to provide targeted advertising or marketing communications. You can opt out through Facebook and Google settings or via http://optout.aboutads.info/.
SECTION 6 – DATA RETENTION
We retain your Personal Information as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.
SECTION 7 – YOUR RIGHTS AND CHOICES
You may request access to, correction of, or deletion of your personal information, subject to applicable laws. You may also opt out of marketing communications at any time.
SECTION 8 – CHILDREN’S PRIVACY
Our Site is not intended for individuals under 13 and we do not knowingly collect personal information from children.
SECTION 9 – SECURITY
We take reasonable steps to protect your personal information from misuse, loss, and unauthorized access, modification, or disclosure.
SECTION 10 – CHANGES
We may update this Privacy Policy from time to time. Continued use of the Site constitutes acceptance of any changes.
SECTION 11 – CONTACT INFORMATION
For more information about our privacy practices, or to make a request, please contact us at hello@hybernate.com.
